Independence For
Adults 18+
each person’s needs, goals and preferences.
With Support That Fits
Around You
guidance and a comfortable environment.
Packages Tailored
To Individual Needs
starts with a full pre-assessment.
Social Workers And
Commissioners
respectful and person-centred care support.
Supported Living for Adults 18+
Windmill Lodge Supported Living provides accommodation-based supported living for adults aged 18 and over.
Based in Northfleet, we specialise in supporting adults with learning disabilities, autistic adults, people with mental health needs and adults with complex or overlapping support needs.
Our support is planned around each person’s assessed needs, communication style, routines, risks, strengths and goals. This may include daily living support, independence skills, emotional wellbeing, community access, tenancy guidance and personal care where applicable.
We welcome enquiries from families, carers, social workers, commissioners, local authorities and healthcare professionals looking for suitable supported living options.
Experienced
Care &
Support Team
Support That Starts With
Understanding
Every person comes to Windmill Lodge with their own experiences, abilities and support needs. Some people need help building daily routines. Some need reassurance, structure and encouragement. Others may need more consistent support because of learning disabilities, autism, mental health needs or complex life circumstances.
Before support begins, we complete a pre-assessment. This helps us understand the person’s communication style, daily routines, strengths, risks, preferences and goals. From there, we can plan support that is safe, respectful and realistic for the individual.
Our Mission
To provide person-centred supported living that helps adults feel safe, respected and more confident in everyday life
Our Vision
To create a supportive environment where adults with learning disabilities, autism, mental health needs and complex support needs can develop independence, stability and a better quality of life.
Our Promise
To listen carefully, assess needs properly and provide support that is built around the person, not a fixed template.
Supported Living Built Around the Individual
Windmill Lodge Supported Living offers structured, flexible support for adults who need help with everyday life, independence and wellbeing.
Support may include help with personal routines, life skills, emotional wellbeing, appointments, community access, home organisation, tenancy responsibilities and personal care where applicable.
The aim is to provide the right level of guidance while helping each person feel more settled, more involved and more able to make choices about their future.
Support plans can be reviewed and adjusted as the person’s needs, confidence or circumstances change.
Flexible Care and Support
Working With Families,
Social Workers & Commissioners
Finding the right supported living option can feel urgent, sensitive and difficult to navigate. Families want reassurance that their loved one will be understood. Professionals need clear information before making a referral, placement enquiry or funding decision.
Our team can discuss the person’s needs, explain the pre-assessment process and advise whether Windmill Lodge may be suitable.
Although we are based in Northfleet, we can discuss wider enquiries where the person’s needs, placement suitability and support arrangements may be appropriate.
How to Start Your Enquiry
1
STEP
Initial Enquiry
Contact our team to tell us about the person needing support. You may be enquiring for yourself, a family member, a loved one or someone you support professionally.
We will ask some initial questions to understand the situation, the type of support being considered and whether Windmill Lodge may be suitable.
Call 01474 553232 or complete our enquiry form to start the process.
2
STEP
Pre-Assessment
If the enquiry appears suitable, we complete a pre-assessment. This helps us understand the person’s support needs, abilities, communication style, routines, risks, preferences and goals.
Where appropriate, we may also work with families, carers, social workers, commissioners or other professionals involved in the person’s care.
3
STEP
Support Planning
After assessment, we create a support plan based on the person’s needs and agreed outcomes. This may include daily living support, accommodation-based support, community access, tenancy support, personal care where applicable or more structured support for complex needs.
4
STEP
Support Begins and Reviews Continue
Once arrangements are agreed, we help plan the start of support. This may include transition planning, settling-in support and communication with the people involved.
After support begins, we continue to review the person’s needs so support remains appropriate, respectful and responsive.
Safety, Dignity And
Clear Care Planning
Safety, dignity and respect are central to how we work. Every support plan is based on individual assessment, clear communication and regular review.
We aim to provide support that helps people feel understood, involved and more confident in daily life.
Where regulated activity applies, support will be delivered in line with relevant care standards, legal responsibilities and agreed care planning requirements.
Begin Your Care & Support Enquiry
Looking for supported living for yourself, a loved one or someone you support professionally?
Speak to Windmill Lodge Supported Living today. Our team can answer your questions, discuss the person’s needs and explain the next steps.
Contact us for more information
Questions People Often Ask
Windmill Lodge Supported Living provides specialist supported living and accommodation-based support for adults aged 18 and over. Our services include learning disability support, autism support, mental health support, complex needs support, daily living support, community access support, tenancy support and personal care where applicable.
Our service is for adults aged 18 and over who may need supported living because of learning disabilities, autism, mental health needs, complex support needs or difficulties with daily living and independence.
Yes. We support autistic adults with a person-centred approach. Support can include structure, communication support, sensory awareness, routines, community access, confidence building and help with daily living.
Yes. We support adults with learning disabilities by focusing on practical daily support, communication needs, independence skills, routines, personal goals and community involvement.
The pre-assessment helps us understand the person’s needs, strengths, communication style, risks, routines, preferences and goals. It also helps us decide whether Windmill Lodge is suitable and what level of support may be needed.
Yes. We can support adults with mental health needs where our service is suitable. Support may focus on routine, emotional wellbeing, stability, confidence, daily living and maintaining a safe lifestyle.
Yes. Windmill Lodge is positioned as a supported living service for adults who need help with independence, daily living, tenancy responsibilities, community access and wellbeing. Personal care may be included where applicable and agreed within the support plan.
Yes. Windmill Lodge provides accommodation-based support for adults who need a stable and supportive living environment with care and guidance planned around assessed needs.
We are based in Northfleet and welcome local enquiries. We can also discuss wider enquiries where the person’s needs, placement suitability and support arrangements may be appropriate.
Yes. We welcome enquiries from families, carers, social workers, commissioners, local authorities and healthcare professionals.